TruNorth’s senior living consulting services: Ready to guide you through state compliance processes and more

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Photo of a business meeting

Count on TruNorth to confidently guide you through the all-important state readiness process

To successfully navigate the state survey, let us arm you with the right information, procedures, and answers. This is true whether you are a new community preparing to open, or a community that’s been in operation for many years.

TruNorth is skilled at uncovering and eliminating community deficiencies before you begin the state survey process. Remember, you won’t be renewed without a pristine survey! Deficiencies are a dangerous landmine for senior living communities. You could be forced to pay stiff penalties, or even be ordered to shut down until compliance is restored.

Every state in America operates a governing agency that determines the senior living community survey parameters. TruNorth is qualified to be your guide in all 50 states. Lean on our experience and expertise — and ace your survey.

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Photo of a business meeting

Preparing for State Surveys

Internal audits and mock surveys are essential steps in preparing for a state survey. TruNorth works with you to implement these tools to identify areas in need of improvement. Mock surveys provide valuable insights, allowing communities to address potential problems proactively, by simulating the conditions of a real state survey. Our approach prepares the staff while encouraging a culture of continuous quality improvement.

Education and Training

Proactive training and education for staff are essential in ensuring positive state survey outcomes, as well as ongoing resident satisfaction! Training programs should focus on regulatory compliance, resident care standards, and emergency preparedness, as well as culture, and interpersonal skills. Dedication to educating staff not only equips them with the necessary knowledge and skills but reinforces our commitment as an organization to providing high-quality care and maintaining a safe, supportive environment for residents.

Continuous Improvement

Implementing continuous improvement strategies is essential for maintaining excellence in senior living communities, beyond state survey readiness. Our approach involves assessing and optimizing resident care, operational practices, and staff training on an ongoing basis. By adopting a culture of regular evaluation and improvement, communities can consistently meet and exceed quality standards, ensuring a better life for residents.

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TruNorth Guide Point

“TruNorth’s experience and knowledge helps customers navigate the details and potential pitfalls leading to successful compliance with state readiness surveys.”