Challenge the norms. Champion kindness and respect. Cultivate purpose, joy, and authentic connection.

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That’s the TruNorth way of senior living consulting.

It’s been said there are two sides to every story. In the senior living business, you might say those two sides are “people” and “profit.” On the people side, you cater to a multitude of needs and desires of your residents, and their families. On the other side, you are running a business. And implicit in operating a business is that it must run efficiently and turn profit.

At TruNorth, we know this delicate balancing act like the back of our hand. That’s why our complete senior living services integrate a soft and hard focus. The soft focus helps you build a welcoming community where people feel their lives have deep meaning and purpose. While the hard focus brings to bear the black and white — and dollars and cents — that are essential to operating a successful, thriving senior living community.

Speaking of essentials, two key services form the foundation of TruNorth’s capabilities: Our community readiness process. And our proprietary COMPASS Assessment — an advanced, battle-tested business intelligence tool.

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TruNorth’s Senior Living Consulting Services: Ready to guide you through the state readiness compliance process.

Successful senior living community operators know that passing the state survey with flying colors is job one. TruNorth helps you discover and correct potential deficiencies before embarking on the compliance process.

TruNorth’s detailed, step by step approach helps operators avoid hefty fines, and even the risk of closure until “deficiencies” are addressed.

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A keen sense of direction: TruNorth’s COMPASS Assessment

What’s most important to your successful operation? Is it having the right information? Operating with a strong sense of clarity? Or is it more about peace of mind?

TruNorth’s COMPASS Assessment provides all of the above — putting clear, objective, actionable data right at your fingertips.

It’s the only business intelligence tool you need — and it’s only offered by TruNorth.

A true story of deep experience, hard-won credentials, and heart-centered commitment

So much goes into building your community. Beyond the physical plant, there are systems and this and that and marketing. And beyond that, TruNorth is commited to servant leadership. Integral to this approach is the thoughtfully cultivated skill of listening at the deepest level. When we sit down for a conversation, we don’t just start spit-balling ideas. Instead, we home in on asking intelligent, thought-provoking questions. These questions draw out the client’s preferences, and may reveal hidden opportunities, and areas for improvement.

TruNorth’s overriding goal. To gain your trust. This enables us to be open and honest with the client — which on occasion means we will need to have a difficult conversation.

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TruNorth: True to our mission

At TruNorth, we are redefining senior living management through a commitment to a people-first mentality. Our primary mission is to transform the assisted living and memory care experience by leading with unwavering compassion and authenticity. By assuming the day-to-day operations of communities, we empower owners to focus on adding value to the lives of residents and associates, fostering an environment of joy, safety, and belonging.

We firmly believe that operational excellence is the cornerstone of exceptional care. Through a dedicated leadership team, we prioritize purpose and character, fostering an atmosphere where respect, fairness, and teamwork flourish. Our approach revolves around consistent communication, ensuring that the needs and concerns of all stakeholders are heard and addressed.

We stand unwaveringly committed to not just meeting industry standards but surpassing them. Our aim is to create a haven where residents can thrive, families find peace of mind, and associates find fulfillment. Together, we will challenge the norms, championing kindness and respect as integral components of our ethos. At TruNorth, we are not just managing senior living communities; we are cultivating homes filled with purpose, joy, and authentic connections.

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TruNorth Guide Point

“Let us help you create a haven where residents can thrive, families find peace of mind, and associates find fulfillment.”